Who we are

Our website is suikacathotel.com, operated by Suika Cat Hotel in British Columbia, Canada.

Information we collect

When you contact us or use our pet boarding and related services, we may collect information that you voluntarily provide, such as your name, contact information, booking details, pet information, emergency contact information, and other information necessary to provide our services.

Our website may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, and referral source.

Cookies

Our website may use cookies and similar technologies to support website functionality, improve user experience, analyze website traffic, and provide advertising.

Third-party vendors, including Google, may use cookies to serve ads based on a user’s prior visits to this website or other websites. Google’s use of advertising cookies enables Google and its partners to serve ads based on visits to this website and other websites on the Internet.

Users may manage personalized advertising preferences through Google’s advertising settings.

Embedded content from other websites

Pages on this website may include embedded content such as maps, videos, images, or other third-party content.

Embedded content from other websites may behave in the same way as if you visited those websites directly. These third-party websites may collect information about you, use cookies, and monitor your interaction with their content according to their own privacy policies.

Who we share your data with

We do not sell your personal information.

We may share information with service providers when reasonably necessary to operate our website or provide our services, including website hosting, security, analytics, and advertising providers.

Information may also be disclosed when required by law or when reasonably necessary to provide requested services, such as contacting a veterinary clinic in an emergency.

How long we retain your data

We retain personal information only for as long as reasonably necessary to provide our services, maintain appropriate business records, comply with legal requirements, or resolve disputes.

Information that is no longer required will be deleted, anonymized, or otherwise securely disposed of where appropriate.

What rights you have over your data

You may contact us to request access to personal information we hold about you or to request correction of inaccurate information.

You may also contact us with questions or concerns about how your personal information is collected, used, stored, or disclosed.

Some information may need to be retained for administrative, legal, security, or legitimate business purposes.

Where your data is sent

Some third-party service providers used by our website may process or store information outside of Canada.

When you use third-party services or embedded content, your information may also be processed according to the privacy policies and laws applicable to those service providers.

Contact information

For questions about this Privacy Policy or how we handle personal information, please contact:

Suika Cat Hotel
British Columbia, Canada
Email: info@suikacathotel.com